Privacy Policy

Last Updated: November 25, 2024

Y Enterprise Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, including our SMS and phone communications. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect the following types of personal information from you when you use our services:

  • Personal Data: This includes your First and Last name, email address, mailing address, country, phone number, and other contact details that you provide when filling out forms or interacting with us.
  • Device and Usage Data: When you interact with our website or services, we may collect data like your IP address, browser type, and interaction with our website via cookies or similar tracking technologies.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you provide information by filling out forms, subscribing to our newsletters, mailing list and other services, or contacting us directly via email, SMS, or call.
  • Automatically: Through cookies, web beacons, and other tracking technologies when you interact with our website or open our emails.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, manage, and improve our services.
  • To process transactions and fulfill requests.
  • To communicate with you via phone calls, SMS, or email.
  • To send marketing communications (with your consent and if you subsrcribe to our mailing list).
  • To notify you about updates, promotions, and service offerings.

Phone Number Collection and Usage:

When you provide your phone number, you consent to receive communications from us via SMS and phone calls. These communications may include service updates, marketing messages (if opted in), appointment reminders, and transactional information.

4. Consent and Opt-In for SMS and Phone Communications

By submitting your phone number via our website or services, you are opting in to receive SMS and phone communications from Y Enterprise Solutions. These communications may be sent via automated systems, including automated text messaging and pre-recorded voice calls.

You will only receive promotional messages if you have explicitly consented to such communications.

5. Opt-Out Instructions

You may opt out of receiving SMS or phone communications at any time:

  • Text Messaging: To stop receiving text messages, reply "STOP" to any SMS we send you. You will receive a confirmation message, and no further messages will be sent.
  • Phone Calls: If you prefer not to receive phone calls, please inform us by sending "STOP" or via call. You may also contact us directly at thenearsourcecompany@yenterprisesolutions.com

Standard message and data rates may apply for SMS communications. Opting out of one form of communication (e.g., SMS) does not necessarily opt you out of other forms (e.g., email).

6. How We Share Your Information

We do not sell or rent your personal information unless we have your consent. We may, however, share your personal information in limited circumstances, such as with external service providers that support our business activities, including:

  • Service Providers: We share your information with trusted partners like RingCentral, which provides text messaging and call services, as well as Customer Relationship Management (CRM) tools such as Go High Level or HubSpot. These service providers are required to keep your personal information secure and are prohibited from using or sharing your personal information for any purpose other than providing services on our behalf.
  • Compliance with Law:We may share your information when required to comply with legal obligations, court orders, or regulatory requirements.
  • Aggregated Information: We may share aggregated, anonymized information with others without further notice. For example, this could include the total number of users who accessed our services in a given month or the number of texts sent during a specific period.

Additionally, we require your explicit consent for any data collection and messaging services.Your opt-in data and consent for text messaging will not be shared with any third parties. For more details, please review our comprehensive online privacy policy, which is accessible at https://www.yenterprisesolutions.com/privacy-policy

7. Data Security

We implement reasonable measures to protect the personal data we collect and maintain. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request the deletion of your personal data where applicable.
  • Opt-Out: Opt out of receiving marketing or promotional communications.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor website activity, enhance your user experience, and gather analytics data. You can manage your cookie preferences via your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, we will notify you through email or SMS. Please review this page regularly to stay informed of updates.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Y Enterprise Solutions
thenearsourcecompany@yenterprisesolutions.com
Call: (833) 824-1266 SMS: +1 (385) 518-1781
thenearsourcecompany@yenterprisesolutions.com